How we use your data
How we use your data will depend on which services you use, how you access those services and the choices you make in settings. We use your data to provide an optimised service and constantly develop the service to enhance user experience. We use your data to authorize access to our service and honour the choices you make in settings.
As a careers app, Startingpoint allows personal users to connect with professional users (employers / education providers etc) to get information about employment opportunities / work experience or education placements / courses. Startingpoint allows these professional users to connect and communicate with personal users who may demonstrate a desirable talent / skill or experience to offer them employment or education opportunities. Personal users can not communicate with other personal users, or see the profiles of other personal users. For users under 18 years old, a mentor allocated by the users school will monitor communication between personal users and professional users. We use this data to monitor channels of communication and the appropriateness of communication to safeguard our users.
Our services allow you to stay informed about opportunities, employment market data, education provision and changes to the service. We use the data we have about you within your profile to personalize the service to suggest or recommend employers, employment opportunities, job sectors and education providers that may be of interest to the user. We may also use this data to alert your profile to a professional user who may want to offer a personal user an employment or education opportunity. We may also use this data to inform personalized advertising from 3rd parties.
We will contact you through email, mobile phone, notices posted on our websites or apps, messages to your Startingpoint account, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use our Services, network updates, reminders, job suggestions and promotional messages from us and our partners. You may change your communication preferences at any time. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
Advertising and marketing
We use targeted advertising to engage our users both on and off our services directly or through external advertising. This may include sponsored content that will appear in the same format as none sponsored content. We do this using:
- Data from advertising technologies on and off our Services, pixels, ad tags, cookies, and device identifiers;
- Member-provided information
- Data from your use of our Services (e.g., search history, feed, content you read, who you follow or is following you, connections, groups participation, page visits, videos you watch, clicking on an ad, etc.),
- Information from advertising partners, vendors and publishers.
- Targeted marketing from employers and education providers based on the interests, skills and talents uploaded to users personal profiles.
Users can personalize their preferences in their settings. This will not remove advertising but simply opt you out from personalized marketing. You will still receive ads.
Research and development
We use data to conduct research to identify trends, provide a more enhanced personalized experience to the user, grow the service and ensure the service remains innovative.
Our aim is to support the connections between users and employers and / or education providers. We will use data to identify local employment and education trends and opportunities. We will use data to ensure users are kept up to date with the most current offers from employers and education providers. We will use personal data to research social and economic trends, such as job availability compared with local skills market, to inform various industries in different geographical locations.
We will offer anonymised aggregated data to employers and / or education providers to support their development. We publish or allow others to publish economic insights, presented as aggregated data rather than personal data.
We use your data to produce and share insights that do not identify you. For example, we may use your data to generate statistics about our members, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or create demographic workforce insights.
Surveys, polls and feedback
We will use data gathered from surveys, polls and feedback. These will be presented to users through the app, email or other appropriate communication. Users are not obliged to take part.
We use your data (such as messages / profile details) to offer support in the event that you contact us with any queries / concerns about the app, or for technical support.
Security, Legal Response and Investigations
The safety and security of our users is paramount. We will use your data to investigate or prevent violations of our user agreement, in the event of suspected fraud, or any other instance where it is deemed necessary to protect our users. Any legal requests should be emailed to email@example.com.